Daily Operations Advisor – Waitematā District

Join our team as an RMO Daily Operations Advisor – Waitematā District (North Shore Hospital)

Make a real impact in healthcare administration. Are you passionate about delivering exceptional customer service and supporting the junior doctor workforce? Our Daily Our Daily Operations team plays a vital role in ensuring safe, effective healthcare delivery across the community.

This is a fast‑paced and varied role where no two days are the same. If you enjoy problem‑solving, working with people, and making a tangible difference, this could be the opportunity for you.

About the Role:

As an RMO Daily Operations Advisor, you will be a key point of contact for Resident Medical Officers (RMOs), providing timely advice and operational support. You'll manage a wide range of queries, coordinate administrative processes, and work closely with clinical and non‑clinical stakeholders to keep daily operations running smoothly.

You'll deliver high‑quality service both face‑to‑face and over the phone, balancing competing priorities in a dynamic healthcare environment.

About You

• You'll bring resilience, initiative, and a service‑focused approach, along with:
• A friendly, empathetic, and professional manner
• Excellent written and verbal communication skills
• A proactive, solutions‑focused mindset
• The ability to build effective working relationships with diverse stakeholders
• Strong organisational skills and the ability to manage competing deadlines
• Logical thinking and sound problem‑solving skills
• Advanced Excel skills (advantageous)
• Previous experience in healthcare and/or administration (advantageous)

What We Offer

• A dynamic and varied work environment
• Comprehensive training and ongoing support
• Opportunities to grow your career within the health sector
• A supportive, collaborative team committed to making a difference

At Health New Zealand | Te Whatu Ora, we are committed to equitable health outcomes for Māori and all communities. We value diversity and welcome applications from people of all backgrounds.

Office Hours: Monday to Friday, 7:00am – 4:30pm, with occasional rostered after‑hours or weekend cover for the Locum Bureau.

Ready to make a difference? Apply now and become part of a team that values your contribution and supports your development.

This position will be advertised for three weeks; however, we may close early if a suitable candidate is appointed.