Casual Administrators – Temporary Staffing Bureau

Casual Administrators – Temporary Staffing Bureau 

Ko wai mātou | Our Organisation 
 
At Te Toka Tumai | Auckland Hospital, we are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga, as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to have a workforce reflective of the communities we serve and to achieve equitable outcomes for all. We have a commitment to being whānau centred and are looking forward to welcoming a like-minded team member. All staff are expected to meet our obligations as Te Tiriti o Waitangi partners. 

Te whiwhinga mahi | The Opportunity 
 
We are looking for Casual Administrators to join our Temporary Staffing Bureau team, providing cover for the day-to-day operation of clerical and administrative support services across Te Toka Tumai Auckland. You will be one of the first people to greet our whānau and hāpu wāhine/people so a welcoming, accommodating and non-judgemental attitude is essential. This is an excellent opportunity to gain experience across a variety of hospital departments with opportunity for growth while contributing to the delivery of quality care and service.

Ngā Pūkenga Motuhake | Important Skills 

• Provide administrative and clerical support to areas across both Grafton and Greenlane site including, Patient Administration Services, Reception, Temporary Staffing Bureau, Emergency Department and other wards 

• Display professionalism and deliver excellent customer service at all times 

• Be comfortable to respond to phone and email enquiries and direct them appropriately 

• Provide accurate information and directions to patients, whānau, and staff 

• You will need to be able to work both on your own and as part of a team 

To View the Postition Description Please click HERE 

You’ll bring 
 

• A strong background in customer service 

• Excellent interpersonal and communication skills 

• Competence with Microsoft Office and computer systems 

• Previous administration experience (healthcare preferred) or if not, recent school or university graduate 

• The ability to manage multiple tasks and deliver quality results 

• Flexibility to work across various shifts (morning, day, evening and night shifts) in multiple areas of the hospital

• Available to pick up at least two shifts per week 

• A friendly and considerate demeanour and the ability to interact with a diverse range of people 

• The ability to work under pressure, maintain discretion and work well with a team 

This is a casual position, offered on an as-and-when-required basis with no guaranteed hours. 

 
If you currently work full-time (40 hours), you’ll need to reduce your hours before we can consider your application. Preferred candidates will be working 0.6 FTE (24 hours) or less, allowing you to commit to at least two shifts per week.

You will need to be able to commit to initial ward clerk training. 

 
Working at Health New Zealand 

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

Me pēhea te tuku tono | How to Apply 
 
Please submit an online application with your latest CV. 
If you have difficulty applying online, contact Abi Salisbury, Recruitment Consultant – abi.salisbury@tewhatuora.govt.nz 
 

Please note: If we receive a high number of applications, this advert may close early. Apply as soon as possible to avoid missing the opportunity to work with us!