Team Administrator - Clinical

Team Administrator Clinical, Hearing and Ear Health Team, Starship Children’s Health

• Starship - New Zealand’s premier children’s hospital
• Permanent, part-time (0.6FTE) position

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

The primary purpose of the role is to provide clerical and administrative support to the clinicians and managers in the Hearing and Ear Health team of Starship Community

Key tasks include:

• Receive email and telephone information requests, greet visitors appropriately, follow-up with appropriate actions
• Hearing Aid management
• Provide data entry for standard reporting procedures and produce required reports by agreed deadlines
• Maintain accurate and up-to-date documentation at all times.
• Ensure that the appropriate levels and standards of customer service are delivered.
• Demonstrate and support good team dynamics at all times.
• Perform additional administrative tasks and duties as required

About the Service

Starship Community provides multidisciplinary care and cultural support to children, young people and their whānau living within the Auckland area. Our nursing, allied health and technical staff deliver health care services to children, young people, and their whānau in their home, school and community settings. A part of this service is the Hearing & Ear Health team consisting of our talented Audiologists, Newborn Hearing Screeners, Ear Nurses and Vision and Hearing Technicians.

About you

As the ideal candidate for this role you will have:

• Above average skills in Microsoft applications
• At least two years administrative experience and/or
• At least two years customer experience
• Relevant Tertiary qualification (desired)
• Basic understanding of medical terminology (desired)
• Knowledge of health information systems (desired)

For all aspects of this role and experience/knowledge required please see the position description. 

For further information about the position please contact the Sarah Daye, Team Leader- Audiology & Newborn Hearing Screening via SDaye@adhb.govt.nz

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Starship Child Health is a dedicated paediatric healthcare service and major teaching centre, providing family centred care to neonates, children and young people throughout New Zealand and the South Pacific. Starship is a part of Health New Zealand | Te Whatu Ora and is the only comprehensive children’s hospital in New Zealand serving a population of approximately 1 million children.

How to apply

We’ll be reviewing applications and conducting interviews as they come in, so the position may close before the listed deadline. If you're interested, we encourage you to apply as soon as possible.

To apply please click on the ‘Apply’ tab below, outlining your experience and motivation to apply to this role and attaching your updated CV and Covering Letter.

If you have any accessibility or technical issues with the online process, please contact Anel Foord, Recruitment Consultant at Anel.Foord@TeWhatuOra.govt.nz quoting ADHB25072 to discuss how we can best support your application.