Relief Booking Coordinator

• Hawke’s Bay Fallen Soldier’s Hospital, Administration Service
• Fixed-Term for 12 moths Full-time 80 hours per fortnight (2 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a flexible and detail-oriented Relief Elective Booking Co-ordinator to work within the Booking team at Health New Zealand – Te Whatu Ora, Hawkes Bay. This role provides cover and support across both outpatient and surgical booking teams, ensuring accurate scheduling, referral management, and coordination of elective procedures. If you enjoy variety, thrive in a fast-paced environment, and have a strong customer service focus, this could be the perfect opportunity for you.

About the Team/Service/ Location

You’ll be based at Hawke’s Bay Fallen Soldiers’ Memorial Hospital, working within the Administration Services team and reporting to the Booking Manager.

Our team’s co-ordinate the Outpatient and Surgical bookings so you will need to be an effective communicator, have excellent administrative, organisational and time management skills and definitely the ability to work under pressure. This is a supportive and collaborative environment where your contribution will help improve access to care and enhance the patient experience across outpatient and surgical services

Hawke’s Bay offers excellent work-life balance, sun, beaches, exceptional outdoor adventures, great schools, mountains and skiing close by, wonderful food and stunning wineries, vibrant cities and plenty more to boast about. For more information on living and working in Hawke’s Bay click HERE

About you

Naturally you will be able to recognise the needs, aims and aspirations of whanau from all culturally diverse groups within our community and share in our values of He kauanuanu – Respect, Ākina – Improvement, Rāranga te tira – Teamwork and Tauwhiro – Care

We are ideally looking for someone with experience in a busy role, and it is essential that you have the following skills:

• Competent in using Microsoft Office (Word, Excel, Outlook & Power point) and related functions and generally be computer savvy with the ability to learn the other software packages used.
• Excellent communication skills, with the ability to communicate effectively with a wide range of people - internally and externally.
• Ability to work well under pressure
• Multi-tasking & Organisational abilities
• A positive attitude with a problem-solving focus.
• Commitment to Te Tiriti o Waitangi and culturally safe practice.
• Self-motivated, with the ability to prioritise your own workload, as well as work as part of the team.
• Desired: Experience using the ECA patient management system and knowledge of Elective Services systems and principles.

You will be required to deal sensitively and confidentially with all information and have a strong attention to detail.

It would be an advantage if you have previous experience working in the health sector. If your skills match those above, and you are enthusiastic with loads of energy, apply for your new challenge today!

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To review the position profile, click HERE To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Sara Deeley via email on Sara.Deeley@hbdhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.