Receptionist -Emergency Department

• Emergency Department, Waikato Hospital
• 64 hous per fortnight (4 shifts per week) where you will work a range of different shifts, including some Night Shifts.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Are you looking for a rewarding role in a dynamic environment? We’re seeking passionate receptionists to join our dedicated clerical team in the Emergency Department (ED) at Waikato Hospital.

Key responsibilities:

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

Click here to view the position description.

About theService

The ED Clerical team is committed to collectively delivering a quality, safe and accurate service along with treating all patients with dignity, respect, and compassion. Together we build an effective team and patriciate in ongoing quality improvements as required. If the team is supporting each other then they will grow together, excellent communication is a vital part of this. Our success is driven by having shared accountability for healthy people, excellent care. This will enable you all to manage your health and wellbeing, to provide excellent care through smarter, innovative delivery.

About you

We’re looking for candidates who possess:

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• A commitment to excellence and integrity in all interactions.
• A proactive approach to personal responsibility and well-being.
• The ability to handle shift work with stamina and enthusiasm.
• Outstanding customer service skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 1 July 2025. If you have any questions about the role, please contact Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.