Rostering Coordinator

• Waikato Hospital
• Permanent – Full time or part time

This is a great opportunity to improve your technical and organisational skills, gain new ones, and make a difference in a supportive environment.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

• Join a small, friendly team that supports frontline nursing services by creating high‑quality staff rosters that enable effective care delivery.
• Apply your analytical and problem-solving skills to balance service needs, staff requests, good rostering practices and employment agreement conditions.
• Work collaboratively with clinical managers and staff to support the rostering process.
• Become an accessible, recognised source of rostering expertise within the organisation, contributing to service planning and development.

About the Role

As a Rostering Coordinator, you will join our centralised rostering service team based at Waikato Hospital. Working with clinical managers, you will create rosters for frontline nursing and midwifery clinical services.

In this role, you will provide expertise to other services developing effective rostering practices and tools. Although the process is well established, each roster cycle brings unique logistical challenges that require problem‑solving to produce balanced, high‑quality rosters.

Key Responsibilities

• Develop staff rosters for the frontline nursing and midwifery clinical services supported by the centralised rostering service.
• Maintain the information for the portfolio of services for which each rostering coordinator is responsible.
• Create a roster every four weeks for each service, taking into account service needs, staff requests, employment conditions and good rostering practice.
• Work collaboratively to develop professional relationships with senior clinical managers to support the rostering process and roster creation.
• Provide expert advice and guidance to the organisation on rostering practices and the effective use of rostering tools and techniques.
• Commitment to continuous improvement – both individually and as a team – to enhance our effectiveness and strengthen the quality of our rosters, tools, and processes.

Click here to view the position description.

About the Team/Service

• We are a small, friendly team with extensive knowledge and experience in rostering techniques and approaches. We are always looking for new ways to improve what we do and create rosters that are both practical and well-balanced.
• We are recognised as a key source of expertise in rostering and the effective use of supporting tools.
• We have a collegial, supportive approach to training new rostering staff and continue to provide guidance as they start managing their own roster portfolios.
• The role is at Health NZ | Te Whatu Ora – Waikato district as part of the decision-making hub called the Integrated Operations Centre (IOC).
• Our priority is to find people who have the right skills and attitude who will be a great fit for our team.
• Full training will be provided.

About you

• Well-developed problem solving, critical thinking and analytical skills, numerate and with proven record of attention to detail and accuracy.
• A mature and professional manner at all times and in all aspects of work and conduct (e.g. discrete, tactful, understand the importance of confidentiality and privacy).
• Excellent interpersonal and communication skills with an ability to work collaboratively as part of a team and with others at all levels of the organisation.
• Strong skills, experience and ability in using and learning computer systems and applications.
• Self-motivated and takes pride in providing a service and has a 'can do' attitude to dealing with problems as they arise. 
• Degree in administration/management/health sciences or 5+ years’ experience in an administration-based role.

• Ideally, but not essential, has previous experience in workforce planning/rostering for a complex environment such as health and understands employment conditions as relating to healthy rostering practices.

• Ideally, but not essential, a current New Zealand Driver's license.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on Tuesday 7 April 2026. 

If you have any questions about the role, please contact Kaitlin Basson at Kaitlin.Basson@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.