Inpatient Receptionist

• Waikato Hospital
• Inpatient Reception
• Permanent part-time - 32 hours per week
• Monday to Sunday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As an Inpatient Receptionist, you will play a key role in delivering high-quality reception and administrative support within a fast-paced environment. The ideal candidate will be methodical, highly organised, flexible, and committed to being a supportive member of the team. Strong customer service skills are essential.

In this role, your day-to-day responsibilities will include welcoming patients and visitors, answering incoming calls and responding to enquiries, and liaising closely with the medical team. You will be responsible for accurately capturing patient flow data, assisting patients with completing required forms and documentation, and maintaining a clean, calm, and welcoming reception area at all times.

Click here to view the position description.

About the Team/Service

The Inpatient Receptionist plays a vital role in front desk operations within the wards, responsible for greeting patients and visitors, as well as coordinating patient admissions, discharges, and transfers. This role includes maintaining accurate patient records and ensuring the reception area operates smoothly and efficiently. By providing essential administrative support to healthcare staff, the Inpatient Receptionist contributes to our commitment to delivering compassionate, patient-centred care for patients and their whānau.

About you

Required skills and experience to be considered for the role:

• Excellent communication skills
• Strong customer service focus
• Ability to work autonomously and within a team environment
• Office skills, previous clerical and hospital experience
• Excellent time management and organisational skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

Please click ‘Apply online’ or apply via our Waikato Careers Website by clicking here

 All applications must be submitted through our online careers portal before 11:59pm on 8 April 2026. If you have any questions about the role, please contact Kaitlin Basson at Kaitlin.Basson@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.