Sterile Sciences Shift Coordinator

• Are you looking for an exciting opportunity with our Perioperative services? Join us!
• This is a permanent, full time position (40 hours per week), Monday to Sunday and with overtime whenever needed.
• Based at Auckland City Hospital

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Our Sterile Sciences Service (SSS) is a high-tech production facility responsible for the disinfection and sterilisation of reusable medical devices (RMDs) used directly on patients. As the first unit in New Zealand to achieve ISO 13485 accreditation, SSS utilises advanced sterilisation technologies, innovative training methodologies, combined with leading edge software to provide comprehensive support to our customers.

Operating 24/7 across two sites, SSS is powered by a diverse and multi-cultural workforce. We support 39 operating theatres, along with numerous wards, clinics and departments- processing over 7 million instruments annually for more than 45,000 surgical procedures every year. Our service plays a critical role in ensuring safe, high-quality outcomes for patients throughout their healthcare journey.

In this role you will:

• Ensure quality compliance is consistently maintained by accurately completing and managing all relevant documentation (evidence-based), including quality forms, maintenance logs, audits, and other required records.
• Ensure all H&S issues either observed or brought to your attention are addressed and or escalated appropriately, and an incident report is logged via Datix.
• Prioritise productivity and communicate any delays in a timely manner to key stakeholder / customers.
• Effectively manage staff allocations, break times, and overtime in line with service guideline, to ensure balanced workloads and staff well-being. Including managing of unplanned leave calls, accurately log staff notifications, and plan adequate coverage to maintain operations.
• Initiate initial discussions appropriately and in a timely manner regarding staff performance, productivity or conduct concerns. Escalating to the Area Lead for further management.
• Lead initial operational investigations/ troubleshooting while escalating issues appropriately through the right channels.
• Champion and support implementation of change processes to improve operations. Actively attend and participate in team huddles, sharing insights – fostering a healthy team environment
• Maintain work flow throughout the shift, working with kaimahi to best utilise the resources available to meet the work demand

Our Sterile Sciences Service Team prides itself on its strong work ethic and strive for service excellence. We uphold high standards as a team, that align with our core values of Haere Mai, Manaaki, Tūhono, Angamua to support the best possible care for patients across Te Toka Tumai. Without our team, the Āhua Tohu Pōkangia Ӏ Perioperative Services could not continue all the wonderful work they do with carrying out surgical procedures for our whanau and communities.

We foster a supportive and respectful environment, where professionalism and kindness are at the centre of everything we do. You will be guided by the Area Leads and Operational Team Leader, alongside our current Shift Coordinators and Educator to learn, grow and build a rewarding career within Sterile Services.

For further details, please refer to the position description here.

About you

To thrive in this role, you will need to have the following:

• NCEA level 1 (or an equivalent high school qualification) along with a Level 3 or Level 4 certification in Sterilisation.
• Able to establish positive relationships and be a good team player
• Proficient in MS Applications e.g. MS Excel, MS Word, MS Outlook, etc
• Demonstrating knowledge and understanding of medical terminologies & surgical instrumentation

For more information about this role please contact Jennifer Sucich, Operations Team Leader via JSucich@adhb.govt.nz

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by the 25th of April 2025. If you have any queries about accessibility, or technical issues with the online process, or require information in an accessible format, please contact, Jeanine Taccad, Recruitment Consultant via Jeanine.Taccad@TeWhatuOra.govt.nz to discuss how we can best support your application.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.