Operations Manager - Urology and New Zealand Female Pelvic Mesh Service (NZFMPS)

Operations Manager – Urology and New Zealand Female Pelvic Mesh Service (NZFMPS)

Permanent, Full Time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Health New Zealand| Te Whatu Ora Waitematā is the largest District in New Zealand providing services to a population of more than 650,000 and employing more than 8,800 people. Our organisation values and promise statement – Best Care for Everyone - serve to inspire us to continuously improve to provide the best care possible to each and every person and their family.

About the role

We are currently seeking a self-motivated, enthusiastic and highly experienced Operations Manager to join our Surgical Services team at an exciting stage of service development and regional collaboration.

This role provides strategic and operational leadership across the Waitematā Urology Service and the New Zealand Female Pelvic Mesh Service, a national service supporting women affected by mesh complications. The portfolio also includes management of the regional urology robotic programme, working collaboratively across Greater Auckland districts to support equitable access, service delivery and waitlist management.

The role offers the opportunity to lead complex service delivery, drive innovation and service improvement initiatives, and ensure high quality patient care outcomes through robust performance management and achievement of national health targets.

Working in partnership with clinical leaders and multidisciplinary teams, you will play a key role within the operational management team to support service development, regional collaboration and system-wide improvement.

Key Responsibilities

• Lead the operational management of Urology services across Waitematā.
• Provide operational leadership for the New Zealand Female Pelvic Mesh Service, supporting delivery of this national service and ongoing programme development.
• Lead operational management and coordination of the regional urology robotic service, including collaboration across Greater Auckland districts and regional stakeholders.
• Work in partnership with clinical, nursing and allied health leaders to ensure service excellence, equity and compliance with national standards and targets.
• Drive service improvement initiatives, digital transformation and process optimisation.
• Support regional planning, waitlist management and equitable access initiatives across local, regional and national programmes.
• Manage budgets, workforce planning, reporting and performance monitoring.
• Foster a culture of collaboration, accountability, innovation and continuous learning.

About You

• Previous experience working within surgical services, with a strong understanding of clinical and operational workflows.
• Demonstrated experience managing complex services, programmes and competing priorities.
• Proven network leadership experience with the ability to work effectively across local, regional and national services.
• Experience leading regional collaborations and influencing across multiple stakeholders and disciplines.
• Strong track record managing KPIs, health targets, service performance and quality improvement initiatives.
• Excellent communication, stakeholder engagement, relationship management and change leadership skills.

Experience leading service redesign, improvement programmes and operational transformation initiatives would be advantageous.

Career Progression:

This role offers a clear pathway for professional growth within Te Whatu Ora. As an Operations Manager, you’ll gain exposure to strategic planning, service development, and cross-network collaboration—positioning you for future leadership roles within hospital operations, clinical services, or regional service management. We actively support leadership development through mentoring, and access to training programmes focused on operational excellence and health system transformation.

Why Join Us?

Te Whatu Ora Waitematā is committed to delivering the best care for everyone. You’ll be part of a forward-thinking organisation that values innovation, teamwork, and professional growth. This is your opportunity to make a meaningful impact in a service that plays a vital role in patient diagnosis and treatment.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” If you have any questions about the recruitment process, please contact Ben Bradley, Senior Recruitment Consultant at ben.bradley@tewhatuora.govt.nz

 To view a position description:click here

Job code: WDHB21619

Closing date: 5th June 2026