Health Care Assistant - Neonatal Unit, Whangarei

• Neonatal Unit – Child Health Services, Whangārei Hospital
• Full time, permanent position (1.0FTE), working on rostered shifts
• Professional development opportunities including support to obtain NZQA Level 3 certificate in a healthcare qualification

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Healthcare Assistant, you will work under the guidance of a Registered Nurse (RN) or Midwife to support various environmental tasks, including help with Milk Bank. This includes preparing patient rooms, restocking supplies, delivering patient meals, and transporting patients to radiology. In addition, you will help ensure a safe and organised environment, contributing to both patient satisfaction and the smooth operation of the healthcare setting.

Click here to view the position description.

About the Team/Service/ Location

The Neonatal Unit is located in the recently completed facilities in the Te Kotuku Building at Whangārei Hospital. This is a 10-cot unit which provides comprehensive care for unwell neonates or premature babies from the Northland Region.

This includes:

• Care for unwell neonates or premature babies born in Northland
• Transfers to Auckland Neonatal Intensive Care Unit for any baby that is extremely preterm or requires intensive care not provided in Te Tai Tokerau
• Care for babies returning to domicile for ongoing care before discharge home
• Assessment of babies in hospitals’ postnatal wards
• Follow up with community team and clinics after discharge if needed

For more information on living and working in Northland click here

About you

As a Healthcare Assistant, you will need to have excellent communication skills and are empathetic, can manage your time effectively and work well under the direction and delegation of others. 

• Ability to prioritise and demonstrate initiative
• Ability to work well in a team and have a positive manner and is caring and positive to others
• Cultural awareness
• A commitment to quality and excellence in delivery of care

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 4 January 2026. If you have any questions about the role, please contact the Recruitment Team on NL-jobs@TeWhatuOra.govt.nz

Please note from the 20 December 2025 - 4 January 2026, there may be a delay in review of applications.