Clinical Records Filing Clerk

• Clinical Records, Waikato Hospital
• Permanent, Full time, 40-hours per week
• Rotating shifts

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

A fulltime position is available with the hours of operation for this position being an 80-hour fortnight between 7:00am to 8:30pm Monday to Sunday.

The successful applicant will be expected to deliver timely and accurate records and information management support services through fulfilment of duties that include but are not limited to filing of clinical health information, retrieval, storage, location movements and all and any other related duties that support records management and movements of all clinical health information. 

Click here to view the position description.

About the Service

The Clinical Records Department provides clinical records support services across the Waikato Hospital each day. These records must be reliably and readily available to internal stakeholders (Emergency Department, Wards, Outpatient Clinics, Auditors, and Clinicians etc.) and/or the patient directly. These records must meet the requirements set out in The Public Records Act 2005 and Archives NZ legislation.

About you

You will be physically fit and able to sustain a shift in this physical role handling documents and charts as well as pushing/pulling trollies, lifting and bending. You will be customer focussed with prior experience or exposure within information and records management, electronic records management, and data quality. You must have a commitment to work to a remarkably high quality and standard. Applicants need to pay attention to detail, use their initiative and work to a high degree of accuracy.

Applicants will need to clearly display strengths with managing multiple tasks, conflicting priorities, stepping up to help others, attention to detail and the ability to adapt at a moment’s notice. Your command of the English language must be clear and concise.

A well-honed working knowledge of computer-based systems, e.g., Microsoft Office suite and exposure or the willingness to undertake further education in relation to medical terminology is required. Previous experience with patient management software and/or systems is beneficial but not required. Please give a brief outline of your experience in relation to how it translates to this role within the required cover letter. Knowledge of hospital environments is an advantage.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 26 May 2026. If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.