Administration Assistant, Diabetes Retinal Screening

• A great learning environment where you will continue to grow and be challenged
• Fantastic culture and team environment across the Counties Manukau District
• An exciting role where no two days will be the same

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role:

We’re on the lookout for a friendly, proactive Administration Assistant to support our Diabetes Retinal Screening service. As the first point of contact for many patients, your role will be essential in keeping our operations smooth and efficient.

Your daily responsibilities will include:

• Answering patient and staff enquiries via phone and email
• Scheduling and booking appointments
• Managing waitlists and patient records in iPM
• General admin support to keep clinics running like clockwork
• You'll be based at our Lambie Drive office and work 40 hours per week—Monday to Friday, 7am–3:30pm (with flexibility).

About you:

You’re calm under pressure, detail-focused, and love supporting others. You bring strong organisational skills and are confident using digital tools to stay on top of things.

We’re looking for someone with:

• Previous experience in healthcare administration (especially appointment scheduling)
• Proficiency in MS Word, Excel & Outlook
• Familiarity with iPM or other patient systems
• Excellent communication—both verbal and written
• A team-first mindset and a commitment to great time management
• Experience working in diverse, multicultural environments

The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective agreement.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 19th June 2025