Ward Clerk, Ward 5 - Health of Older People
- Join a dynamic and supportive team where your contribution makes a difference.
- Make a meaningful impact on patients and their whaanau.
- Enjoy a varied and rewarding role supporting the delivery of quality healthcare.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
Are you an organised and approachable administrator with excellent communication skills and a passion for providing outstanding customer service? Ward 5, Health of Older People at Middlemore Hospital, is looking for a motivated and reliable Ward Clerk to join our supportive team.
As a Ward Clerk, you will play an important role in supporting the smooth day-to-day running of the ward and helping our clinical team deliver quality patient care. You will provide efficient clerical, administrative and reception services, acting as a key point of contact for patients, whaanau, visitors and staff.
Your responsibilities will include coordinating patient admissions, transfers and discharges, maintaining accurate patient records, updating information in electronic patient management systems, managing enquiries and messages, and ensuring clinical documentation is organised and readily available to authorised staff. You will also be responsible for ordering stationery and supplies, monitoring stock levels and maintaining an organised ward office environment.
Working closely with the Charge Nurse Manager, nursing staff, doctors and the wider multidisciplinary team, you will help ensure the ward operates efficiently and patients and their whaanau receive a welcoming, respectful and professional service. Maintaining confidentiality, demonstrating cultural sensitivity and treating everyone with dignity and respect are essential aspects of this role.
This is a part-time position working 39.6 hours a week Monday to Friday based at Middlemore Hospital.
About You
To be successful in this role, you will be an effective communicator who can manage competing priorities while maintaining accuracy and professionalism in a busy healthcare environment. You will be comfortable working both independently and as part of a team, demonstrate initiative and sound judgement, and be willing to learn and adapt to changing needs.
To be successful:
- At least one years experience in a service based environment
- Proficiency in windows-based computer software
- Excellent communication skills both written and oral
- Fast and accurate data entry experience
- Strong organisational and time-management skills
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply, all applications must be submitted through our online careers’ portal. To review the position description please ‘’click here’’ or for more information please contact Tangi Namulauulu in the Recruitment Centre on email Tangi.Namulauulu@TeWhatuOra.govt.nz
Closing Date: 20th October 2026
At Counties Manukau Health people and their lives matter to us. We are a values based and inclusive organisation that is committed to delivering the best health outcomes for our community. To help us achieve this we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community and would greatly value seeing applicants from our Maaori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whaanau, community and our staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga , Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.
