Surgical Mesh Health Navigator - NZ Female Pelvic Mesh Service

Surgical Mesh Health Navigator

Part Time (0.5 FTE) | Permanent
Auckland Based

About the Role

The New Zealand Female Pelvic Mesh Service (NZFPMS) is seeking a compassionate and skilled professional to support women experiencing complications associated with pelvic mesh used to treat stress urinary incontinence (SUI) and pelvic organ prolapse (POP).

This is a unique and rewarding role working within a specialist national service. You will provide practical, emotional and advocacy support to women and their whānau as they navigate often complex healthcare journeys. Acting as a key point of contact, you will help ensure patients receive coordinated, person-centred care from referral through assessment, treatment, surgery and recovery.

Working closely with consumers, whānau, clinicians and a wide range of health and community providers, you will identify barriers to accessing care and support women to connect with the services and resources they need.

About the Service

The New Zealand Female Pelvic Mesh Service was established in 2023 in response to recommendations arising from a consumer co-designed review into the experiences of people affected by surgical mesh. The service provides specialist assessment, investigation and treatment for women experiencing complications associated with pelvic mesh procedures.

What You'll Bring

We are looking for someone with exceptional interpersonal skills who is passionate about supporting patients through challenging healthcare experiences.

You will have:

• Experience working in health, social services, advocacy, care coordination, navigation, or patient support roles.
• Strong communication and relationship-building skills.
• The ability to work effectively with consumers, whānau, clinicians and community agencies
• High levels of emotional intelligence, compassion and resilience
• Excellent organisational and time management skills.
• Experience managing sensitive and confidential information.
• A commitment to person-centred care and advocacy.
• A commitment to achieving equitable health outcomes and supporting Te Tiriti o Waitangi principles in practice.

Why Join Us?

This is an opportunity to make a genuine difference in the lives of women who have experienced significant health challenges. You will join a small, supportive team and contribute to a nationally significant service focused on improving health outcomes and patient experiences

For a copy of the job description - please click here

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 18 September 2026. 

For queries regarding the role, please contact Nicky Ediker, Operations Manager on Nichola.ediker@tewhatuora.govt.nz

For recruitment specific questions please contact Lissa Crook Recruitment Consultant: Lissa.Crook@TeWhatuOra.govt.nz

Job reference: WDHB21691

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.