RMO Daily Operations Manager
RMO Daily Operations Manager
Te Whatu Ora | Health New Zealand – Northern Region
Based at Te Toka Tumai Auckland Hospital
Permanent, Full-time
Te whiwhinga mahi | The opportunity
This is an exceptional opportunity to lead a high-performing team that delivers daily operational support for the RMO (Resident Medical Officer) workforce across the Auckland region. Based onsite at Auckland Hospital and embedded within the clinical environment, you’ll play a critical role in ensuring day-to-day staffing solutions are delivered smoothly, while also contributing to broader workforce planning and service improvements.
As the RMO Daily Operations Manager, you’ll lead a team of Advisors and Coordinators who work closely with hospital management, clinical leaders, and RMOs to manage staffing resources, resolve issues, and to strategically forecast. You’ll ensure alignment across teams and sites, embed national and regional consistency, and deliver timely operational responses in a fast-paced and complex environment.
This is a hands-on leadership role where your people skills, decision-making, and ability to engage across all levels—from junior doctors to senior executives—will make a real difference.
Ngā pūkenga me ngā wheako | Skills and experience
We’re looking for a practical and people-focused leader with a strong operational mindset and a commitment to continuous improvement. You will bring:
- Proven experience in team leadership and operations management, ideally in a hospital or healthcare setting
- Strong stakeholder engagement and communication skills, with the ability to build trusted relationships across services
- A proactive and solutions-focused approach to problem solving in complex and time-pressured environments
- Confidence in interpreting and applying workforce processes and collective agreements (e.g. SECA)
- Experience in project or change management, service improvement, or training delivery is desirable
- A relevant tertiary qualification in health, business, operations or a related field. Extensive / comparable experience may be considered in lieu of qualifications
- A commitment to Te Tiriti o Waitangi and improving equity and outcomes for Māori and Pacific peoples
He aha ai mātou? | Why choose us?
- Join a collaborative and supportive team working regionally to support the next generation of doctors
- Be at the heart of hospital operations, contributing to safe, responsive and future-focused workforce delivery
- Lead meaningful service improvements that influence both immediate care and long-term planning
- Enjoy flexible working arrangements and ongoing professional development
Tō mātou whakahaere ki te tika, te rerekētanga me te whai wāhi mai | Our commitment to equity, diversity and inclusion
We welcome the real you in your application; your background, your experiences, and your whole self. Skills are developed in many ways, not just through formal employment. If you can demonstrate the capabilities we’re looking for through your mahi, volunteering, whānau responsibilities or community involvement, we encourage you to apply and share your story.
We strongly encourage applications from our Māori, Pacific, disabled and rainbow communities, and are committed to being a good Te Tiriti partner in all that we do.
Me pēhea te tuku tono | How to apply
To apply, please submit your application online through our careers portal. You must be eligible to work in Aotearoa New Zealand to be considered for this opportunity.
All shortlisted applicants may be required to undertake assessments to help identify the best candidate for the role. While all applications will be acknowledged, only those shortlisted for interview will be contacted directly. You must be available for an interview in Auckland.
If you have any questions about the role, please contact Ellen.Brouwer@tewhatuora.govt.nz