Referral and Scheduling Administrator- Medical Management

• Health New Zealand, Te Whatu, Ora Taranaki. New Plymouth
• Medical Referral and Scheduling Administrator
• permanent Full time.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity to join the Medical Administration team in the role of Referral and Scheduling Administrator / Receptionist. We invite applications from experienced referral and scheduling administrators to fill this vacancy.

As part of our Medical Booking Team, you will be responsible for:

· Managing incoming referrals and ensuring timely processing

· Scheduling patient appointments for Outpatient Department clinics and maintaining regular communication with patients

· Completing administrative reviews and audits

· Working closely with Consultants, Registrars, Nurse Practitioners, Nurse Managers, and Clinical Nurse Specialists

· Providing front‑of‑house support within the Outpatient Department

Please click here to view the position description

About the Team/Service/ Location

You will be working alongside a wider team of medical professionals, referral & scheduling administrators who work together to providing an excellent service, in a trusted environment that is focused on improving the patient journey and delivering care that reflects the needs of our community.

For more information on living and working in Taranaki click here

About you

As a Referral and Scheduling Administrator you would ideally have experience in a healthcare setting an/or previous experience in an administration and reception role.

· Excellent working knowledge in Excel, Word, Email.

· Desirable skills would include working knowledge of WebPAS/IBA and Concerto patient systems with an in-depth knowledge of all modules is desirable.

· Attention to detail and ability to troubleshoot.

· Knowledge of medical terminology and proven experience working closely with a clinical team.

· Effective communication.

· Be able to react effectively in an ever-changing environment.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 17 April 2026. If you have any questions about the role, please contact Kerry Cave via Email, Kerry.cave@tdhb.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.