Quality, Patient Safety Unit Administrator

• Quality, Patient Safety Unit Administrator Taranaki: Permanent Fulltime
• Varied and interesting role with relevant responsibilities all whilst working within a great team in support of our patients, their whanau and also working with all staff across the hospital.
• Opportunity for innovation and to use your transferable skills and demonstrate your excellent people and relationship building skills.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Quality & Patient Safety Unit Administrator, you will have the opportunity to work with patients, their whanau, QPSU team members and hospital wide staff to always promote a quality improvement agenda.

You will be able to use your administrative and/or coordination skills and experience

You will be able to liaise directly with patients and their whanau regarding their hospital experience. 

Please click here to view the position description.

About the Team/Service/ Location

Our team of Quality & Patient Safety unit is made up of a QPSU Coordinator, QPS Advisors, Risk Advisor, Medication safety advisor and Infection , Protection Control staff.

For more information on living and working in Taranaki click here

About you

As a Quality & Patient Safety Unit Administrator you will require;

· Relevant health or disability sector experience with knowledge of health sector systems coordination, customer services, complaints management and/or incident management processes,

· Evidence of training or self-directed learning in relation to quality and patient safety systems and quality improvement methodologies.

You will also need to be;

• Self-motivated, be able to motivate and influence others and be able to demonstrate credibility in administration / coordination duties
• Flexible and able to adapt and adjust your own behaviour and strategies to meet departmental and organisational objectives

· Able to communicate complex information and be tactful, diplomatic, authentic, facilitative and realistic;

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 10 April 2026 If you have any questions about the role, please contact Chris Sorensen – Quality & Patient Safety Manager. Email chris.sorensen@tdhb.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.