Quality Officer/IT Superuser- Forensic Pathology, Auckland City Hospital

• Fixed Term, Full Time role based at Auckland City Hospital

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

You will be an integral part of the forensic pathology team, including the senior leadership team dealing with over 1000 coronial autopsies each year, covering the full spectrum of coronial-authorised post-mortems. We play a crucial role in mass fatality events, operate a 7 day a week on-call service and are accredited by the Royal College of Pathologists of Australasia (RCPA) for training and the National Association of Medical Examiners (NAME). The department has a dedicated CT scanner as well as separate infectious and homicide theatres and provide a busy regional perinatal post-mortem service as part of the National Perinatal Pathology Service (NPPS).

The position has the overall responsibility and single point accountability for maintaining quality systems and documentation within the department and ensuring compliance with relevant regulations, including ISO 15189 and associated criteria. You’ll also assist with developing and implementing quality improvement initiatives, liaising with internal services and external agencies to provide a quality service that meets the needs of the department and stakeholders. You will monitor the KPIs within the department and investigate non-compliance and implement quality improvements to prevent incident recurrences. In addition, you will also be the IT Super User for Forensic Pathology and will be responsible for managing the department’s IT requirements. This will include assisting with the IT service provision for the Northern Forensic Pathology Service (NFPS) in Palmerston North. There will be a significant focus on IT projects, daily IT operations and IT troubleshooting. You will be the first point of contact for all computer related issues and liaise between the department, Lab Information Systems, IT Helpdesk and department, and external vendors.

This is a full-time seconded role until end of March 2027 and is the ideal opportunity for someone wishing to advance their career.

For further details, please refer to the position description.

About the Team/Service/ Location

The department operates out of LabPLUS (IANZ-accredited tertiary laboratory) on the Auckland City Hospital / Te Toka Tumai site, and is staffed by full-time technicians, forensic pathologists, perinatal pathologists, Quality Officer/IT Superuser, management, and administration personnel. The department provides training for forensic and mortuary technicians in mortuary operations and post-mortem imaging.

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About you

As the Quality Officer/IT Superuser, you will be an experienced Medical Laboratory Scientist with great IT skills, and registered or eligible to be registered, with the Medical Sciences Council of NZ with a current APC.

The successful applicant will report directly to the Technical Head, Forensic Pathology. You will work in close collaboration with, and will be supported by the Clinical Director, Operations Manager and Technical Head to ensure efficient operation, identify issues, and develop strategies to mitigate risk. As you would expect, the nature of our work means you’ll be exposed to content and concepts of a graphical nature, including forensic material and images, the mortuary theatres, equipment, and environments. As such, it’s important you come to us with resilient demeanour and a respectful approach to your work.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 13 March 2026. If you have any questions about the role, please contact Aaron Chamberlain at Aaron.Chamberlain@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.