Mental Health Triage Clinician - iCAMHS
Mental Health iCAMHS, Triage Clinician
HNZ Lakes (Rotorua)
Permanent, part-time or full-time (up to 1.0 FTE / 40 hours per week)
An exciting opportunity has become available to work as Mental Health Triage Clinician within the Rotorua Infant, Child and Adolescent Mental Health Service (iCAMHS).
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
As the iCAMHS Triage Clinician you will play a crucial role as the first point of clinical decision making for new referrals. You will support tamariki, rangatahi, young people and their whānau through their healing journey, with a strong focus on Te Ao Māori models of care.
Your work includes early brief interventions, gather information to inform choice appointments, guiding allocation decisions, and ensuring safe transitions to other services where appropriate. You will also help embed CAPA (Choice and Partnership Approach) across the Rotorua and Southern Lakes iCAMHS teams. Strengthening our service entry pathway is a key priority—improving access, supporting timely engagement, and ensuring equity of outcomes.
Our Lakes Mental Health & Addiction co design model of care, Te Ara Tauwhirotanga, promotes compassionate and person centred care. We value meaningful work, collaboration, and a culture of continuous improvement. If you are driven to make a positive impact for our communities, we would love to hear from you.
- Part-time / Full-time options available (up to 1.0 FTE total)
- Up to 40 hours per week, Monday–Friday, 8:00am–4:30pm
- Facilitate high quality clinical services to ensure a safe and effective patient journey
- Provide specialist child and youth community mental health care informed by best practice and delivered within an interdisciplinary team
- Complete inter disciplinary referrals with informed consent from whaiora and whānau (where applicable)
Work collaboratively with internal and external partner organisations
About the Team / Service / Location
Our multidisciplinary team provides mental health assessments and treatment to tamariki, taiohi and their whānau.
- The Rotorua iCAMHS team is based at Te Aka Mauri – Children’s Health Hub in the Rotorua Public Library.
- The Taupō team operates from the Mental Health and Addictions Services building at Taupō Hospital.
Health New Zealand |Te Whatu Ora Lakes provides healthcare from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is becoming the lifestyle destination of choice and is well known for its many outdoor recreational activities, family friendly beaches, and a growing multi-cultural community. Working at Health New Zealand Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience.
As well as a supportive, inclusive and diverse work environment, Health New Zealand |Te Whatu Ora Lakes offer competitive salary, free staff parking, free flu vaccination, discounts (with local businesses), and access to Employee Assistance Program.
For more information on living and working in Rotorua and Taupo click here
About You
- Registered Nurse or allied health clinician with at least 3 years’ experience in a secondary community mental health setting
- Strong assessment and psychosocial intervention skills
- Confident working independently and engaging with a range of health and community partners
- Current APC and registration with the relevant regulatory body
- Competence in te ao Māori, tikanga and te reo Māori, or a genuine commitment to beginning and owning your learning journey
Experience contributing to Te Tiriti aligned projects, with practical application of Mātauranga Māori and Kaupapa Māori approaches in healthcare
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Click here for Collective Agreement
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers portal before end of posting date. If you have any questions about the role, please contact vacancy@lakesdhb.govt.nz.
The selection process starts from the date of advertising. Due to the fast-paced nature of our roles, the vacancy close date may be subject to change.
