Implementation Specialist - Planning & Performance

• Based: Auckland City Hospital, Permanent, Full-Time role
• Play a vital role in transforming clinical communication and engagement through improvement initiatives and digital transformation projects
• Collaborative setting, fostering professional growth and knowledge exchange

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Implementation Specialist supports Te Toka Tumai Auckland’s Planning & Performance team by developing and delivering targeted communication strategies that engage clinical kaimahi in improvement and digital transformation initiatives. You will translate complex projects into clear, accessible messaging, facilitate effective information exchange between Hospital and Specialist Services teams, and contribute to enhanced clinical engagement and improved patient outcomes.

Please visit the Position Description here.

About the Team/Service

At Te Toka Tumai Auckland, we’re not just hiring – we are building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora | Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

About You

We are looking for someone who brings:

• Strong experience in communications, stakeholder engagement, and content creation.
• The ability to translate complex technical or clinical information into accessible messaging.
• Experience working in healthcare settings and understanding of clinical environments.
• Knowledge of digital communication tools, change management principles, and engagement strategies.
• A commitment to biculturalism and achieving equitable outcomes for Māori.
• Excellent writing, presentation, and multimedia content skills.

Desirable:

• Clinical or healthcare background with direct experience in clinical environments.
• Experience with improvement initiatives or digital transformation communications.
• Knowledge of healthcare organizational structures and clinical workflows.

About the Location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, please click “apply now.” All applications must be submitted through our online careers portal by 14 September. If you have any questions about the role, please contact Recruitment Consultant - Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.