Clinical Records Clerk

• Clinical Records, Waikato Hospital - Hamilton
• Permanent, Full time (1 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a successful Clerk in Clinical Records, you will be expected to deliver timely and accurate records and information management support services. You will play a key role in working with your peers and wider team members to provide a clinical records management service which is not limited to but includes records retrieval, filing, dispatching, storing, updating and providing to stakeholders and/or approved disposal.

Day to day you will be working with a dynamic and diverse team where patients and records always come first. You will work across varying work shifts, patterns and duties that support all clinical records services and teams. The hours of work for the Clerk’s position are rostered 80 hours per fortnight, which includes working across weekdays, afternoons, nights, weekends, and public holidays.

Click here to view the position description.

About the Service

The Clinical Records Clerk role provides a 24/7 – 7 day a week clinical support service (Monday - Sunday). Duties and hours are aligned to rotating shift roster (note: these hours are subject to change).

Clinical Records provides a suite of support services that include a critical clinical support service 24/7, quality and digitisation, health information disclosure and records advisory services.

Records must be reliably and readily available to stakeholders (Emergency Department, Wards, Outpatient Clinics, Auditors, Clinicians etc.) and/or the patient directly. These records must meet the requirements set out in The Public Records Act 2005 and Archives NZ standards and guidelines

About you

You will be physically fit and able to sustain a shift in this physical role handling documents and charts as well as pushing/pulling trollies, lifting and bending. You will be customer focussed with prior experience or exposure within information and records management, electronic records management, and data quality. You must have a commitment to work to a remarkably high quality and standard. Applicants need to pay attention to detail, use their initiative and work to a high degree of accuracy at pace.

Applicants will need to clearly display strengths with managing multiple tasks, conflicting priorities, stepping up to help others, and the ability to adapt at a moment’s notice. Your command of the English language must be clear and concise.

A well-honed working knowledge of computer-based systems, e.g., Microsoft Office suite and exposure or the willingness to undertake further education in relation to medical terminology is required. Previous experience with patient management software and/or systems is beneficial.

Please provide an overview of how your experience translates to this role within the required cover letter.

You must have a commitment to work to a remarkably high quality and standard, evidence and demonstrate you understand how data drives outcomes, support on-going creation of and/or utilisation of daily performance and business metrics that drive improved productivity outcomes for our teams, our patients and our stakeholders.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 17 May 2026. If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.