Clinical Records Clerk

• Based at 160 Grafton Road, Auckland
• Part-Time, Fixed- Term Contract until 1 Oct/Nov 2026 (32 hours per week)
• Full clean Driver’s Licence (desired)
• Remuneration $66,611 per annum (pro rata for hours worked)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Seeking a professional and motivated Clinical Records Clerk to join our team at Te Toka Tumai Auckland. This role plays a key part in supporting the delivery of quality patient care by efficiently managing clinical records, processing requests for information, and supporting research and audit initiatives.

In this role, you will process requests for patient information in accordance with the Health Information Privacy Code 2020 and organisational policies, ensuring information is located and delivered promptly to support clinical care, research, and audits. You will undertake reception and other clinical records responsibilities while maintaining high standards of accuracy, quality, and confidentiality in all aspects of your work.

You will contribute to a positive team environment and support continuous improvement initiatives, helping the department operate efficiently. Other responsibilities may include managing research lists, using department vehicles for urgent record deliveries and administrative support as needed.

Please visit the position description here.

About the Team/Service

At Te Toka Tumai Auckland, we’re not just hiring — we’re building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You will be a proactive and organised individual with a strong eye for detail and a commitment to accuracy and confidentiality. You thrive in a team environment but can also work independently, managing multiple tasks under pressure with calmness and resilience.

You will demonstrate excellent communication skills, engaging effectively with colleagues, patients, and external stakeholders.

You will have a positive, enthusiastic attitude, a good sense of humour, and a willingness to challenge processes constructively to drive continuous improvement which are key traits for success in this role.

Essential:

• Commitment to biculturalism and achieving equitable outcomes for Māori
• High School qualification
• Administration experience, preferably in a hospital setting
• Ability to work effectively and independently and as part of a team
• Strong organisational skills, attention to detail, and excellent communication
• Enthusiastic, resilient, and resourceful personality with a good sense of humour

Desirable:

• Hospital administration qualification, including clinical records functions
• Competent in Microsoft Office and other clinical/non-clinical IT systems
• Knowledge of the Privacy Act 2020 and its relevance to health information
• Full driver’s licence

About the location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’. If you have any questions about the role, please contact Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.