Booking Clerk - Women's Health Clinics

• Waikato Hospital
• Permanent – 80 hours per fortnight - Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking an experienced and highly motivated Booking Clerk to join our collaborative and supportive Women’s Health Administration team.  In this fast-paced role, you will play a key part in ensuring patients receive timely and high-quality care by coordinating appointments, managing clinical information, and supporting the wider team with essential administrative services.

A significant aspect of this role involves supporting termination of pregnancy services; applicants should be comfortable working in this area.

Key Responsibilities

• Communicate effectively with patients, General Practitioners (GPs), staff, and external contractors.
• Provide high-quality administrative support to the team.
• Book clinic and procedure appointments accurately and efficiently.
• Prepare clinical records for upcoming clinics.
• Manage very busy shared email inboxes.
• Assist with additional tasks as required by the line manager.
• Remain adaptable and responsive to changing priorities.

About the Team

The Women’s Health Administration team is dedicated to delivering a quality, safe, and accurate service, ensuring all patients are treated with dignity, respect, and compassion. We pride ourselves on building a supportive and collaborative team culture, where open communication and shared accountability are key to our success. By working together, we continuously improve our services and support each other’s wellbeing—enabling us to provide excellent, innovative care to our community.

Click here to view the position description.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About You

We’re looking for someone who brings:

• Excellent communication and time management skills.
• The ability to remain calm under pressure while maintaining professionalism.
• Strong multitasking and organisational abilities.
• High attention to detail.
• Initiative and adaptability in a dynamic environment.
• Reliability and a strong work ethic.
• Experience with hospital systems (advantageous but not essential).

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 30 June 2026. If you have any questions about the role, please contact Robyn Payne at Robyn.Payne@TeWhatuOra.govt.nz