Booking Clerk

• Role:                      Booking Clerk
• Location:              Waikato Regional Cancer Centre
• Details:                 Permanent - Fulltime - 80 hours/fortnight

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking an experienced Booking Clerk to join our Oncology department at Waikato Hospital, Hamilton. As a successful Booking Clerk, you will play a key role in the booking process for clinics for the Medical Oncology team. This is an 80-hour per fortnight, permanent position where you will be working from Monday to Friday between the hours of 8:00am to 4.30pm.

Day to day you will be involved in booking patient appointments for Senior Medical Officers and Registrars.  You will also ensure that patients are provided with the correct information they need to attend their appointment on the correct day and time.

Key responsibilities of the role:

The Booking Clerk role is essential in assisting with the smooth running of the Oncology outpatient services.  The role includes:

• Booking patient appointments in patient management system (FSAs for SMOs and Registrars)
• Processing referrals
• Managing a waitlist, ensuring patients are prioritised in accordance with national guidelines and health targets
• Uploading documents and referrals into CWS
• Liaising with clinicians and RMO’s
• Carrying out administrative tasks and cover reception when and as required

Click here to view the position description.

(Please note position descriptions can only be viewed on the Health New Zealand | Te Whatu Ora - Waikato website.)

About the Team/Service

Waikato Hospital in Hamilton is one of New Zealand’s largest tertiary, teaching hospitals.

We are a value based and inclusive organisation that is committed to deliver the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value see more applicants from our Māori communities.

For more information on living and working in Waikato click here

About you

As a booking clerk In Cancer Service, we are looking for people who are:

• Organised, efficient and able to prioritise their workload effectively
• Exceptional at customer service via the telephone
• Detail oriented
• Computer literate
• Be a team member while able to work independently

Experience in a health environment or knowledge of clinical terminology would be an advantage, but not essential.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 22 June 2026. If you have any questions about the role, please contact Ekeraam Jones at ekeraam.jones@TeWhatuOra.govt.nz

(alternatively) please contact Chronic Services Admin Team Leader Robyn Cavanah at robyn.cavanah@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.