Administration Team Support - He Puna Waiora Inpatient Unit, North Shore Hospital

Clinical Administrator - Adult Inpatient Mental Health - He Puna Waiora

• Based at North Shore Hospital
• 0.8 FTE - Monday to Friday
• Permanent, Part-time role
• 8.00 am - 4.30pm

Join Te Whatu Ora – Waitematā

At Te Whatu Ora – Waitematā, we are proud to serve the communities of North and West Auckland and the Rodney District—more than 600,000 people. We are committed to delivering Best Care for Everyone, supporting the health and wellbeing of our patients, their whānau, our communities, and our workforce.

About He Puna Waiora

He Puna Waiora, meaning “a pool of wellness”, is our 40‑bed Adult Acute Inpatient Unit, designed to provide a safe, therapeutic, and flexible environment for tāngata whai i te ora. The unit includes sensory and comfort spaces, multiple lounges, and dedicated programme and relaxation rooms that support recovery and holistic wellbeing.

The Opportunity

We have an exciting opportunity for an experienced, personable, and proactive Administration Support professional to join our Inpatient Administration Support Team.

This role is key to ensuring the smooth, efficient operation of the unit while creating a welcoming and inclusive environment for service users, whānau, and staff. You will work closely with clinical and administrative colleagues, contributing to a positive, supportive, and engaged team culture.

Please click here for the copy of the position description

About You

You will bring:

• At least 3 years’ administration experience, ideally within a health or clinical setting
• Experience in medical typing (advantageous)
• Minute‑taking experience
• Previous work as a senior administrator
• A strong customer service focus
• A high level of computer literacy, including confidence with Microsoft Office
• The ability to build rapport with a diverse range of people
• A full NZ Driver Licence

We’re looking for someone with a warm and engaging manner, excellent communication skills, and a genuine commitment to supporting high‑quality mental health care.

Hours

8:00am – 4:30pm, Monday to Friday

For more information about the role, please contact:Beckie Flatters – Charge Nurse Manager at Rebecca.flatters@waitematadhb.govt.nz

For more information about our recruitment process, please contact Abigail Sana Matic, Recruitment Consultant via email

Position number: WDHB20661

Closing date: 14 April 2026