Clinical Administrator, Mangere Refugee Health Service

• Join a supportive and collaborative team
• Make a real difference in people’s lives every day
• Full time, Monday to Friday role with no on-call or out of hours work required

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Mangere Refugee Health Service provides primary care and other services at Te Āhuru Mōwai o Aotearoa (formerly known as the Mangere Refugee Resettlement Centre). This is a unique opportunity to work with Quota Refugees, in a new service, and provide health care to a population with complex and chronic health needs. Counties Manukau Health is a place where the bonds of culture and care are strong, with a culturally diverse and vibrant community, where we are innovative in our approach to health care delivery.

We are seeking an experienced Clinical Administrator to contribute to the overall patient experience and support the operation of the Mangere Refugee Health Service. You often be the first point of contact with refugees and thus pivotal in ensuring positive first interaction. You will also co-ordinate the services and have a major role to play in prioritising workflows and managing patient expectations. The Clinical Administrator may work at reception, on specific administrative tasks or support the operation of clinics at the centre. The role requires the administrator to have a focus on accurate data-entry, and as the role has visibility of sensitive information, a high standard of care is expected.

About You

You will be a strong administrator who works effectively in a team and have the ability to work flexibly and innovatively. Ideally you will have experience working with refugees and a strong understanding of their health needs with experience as an administrator within a general practice or urgent care clinic. The position will work with refugees to enable them to build trust and confidence in the NZ Health System.

• At least 2-3 years administrative experience in health, ideally with experience in a general practice or urgent care clinic
• Experience working with patients, ideally with culturally diverse and/or refugee populations
• Ability to work flexibly and innovatively, and in partnership with others
• Excellent written and verbal communication skills
• Strong interpersonal skills with a positive friendly and empathic approach

The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective agreement.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, all applications must be submitted through our online careers’ portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 8th February 2026