Administration Clerk, Women's Health

• Permanent Full-time | Manukau Health Park and Middlemore Hospital
• 40 hours per week Mon–Fri

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We’re on the lookout for exceptional Administration Clerks who don’t just keep up, they stay one step ahead. If you’re the kind of person who thrives on planning, communicates with clarity and confidence, and brings energy and ownership to your work, this is your chance to make a meaningful impact in our Women’s Health Service.

In this pivotal role, you will help drive smooth and efficient outpatient clinic operations by:

• Proactively coordinating and booking patient appointments in a timely, clinically appropriate manner
• Maintaining accurate patient records and managing appointment waitlists with precision
• Ensuring information is consistently up to date in iPM
• Communicating clearly and professionally with patients via phone and written correspondence
• Monitoring the quality of reports and taking initiative to resolve issues before they escalate

About You

You’re not just organised, you’re an anticipator. You see what needs to happen next and make it happen. You bring a calm, professional presence to a busy environment and take pride in delivering exceptional service.

To excel in this role, you will have:

• At least 2 years’ experience in a customer-focused administrative role within healthcare
• Outstanding written and verbal communication skills
• Strong organisational abilities and excellent time management
• Fluency in an additional language, particularly Te Reo Māori or a Pacific language will be considered a valuable asset
• Proficiency in iPM, clinical portal systems, and ideally MCIS

If you’re detail-driven, collaborative, and passionate about supporting high-quality patient care, we’d love to hear from you

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

Your application must include a cover letter telling us why you would be the perfect fit for this role. All applications must be submitted through our online career portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date:12th February 2026