Clinical Administrator, Mangere Refugee Health Service

• Contribute meaningfully to improving refugee health outcomes
• Join a supportive, compassionate team that values your input
• Work in a culturally rich, community-focused environment

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We’re seeking an experienced and dedicated Clinical Administrator to join our team at Te Āhuru Mōwai o Aotearoa | Mangere Refugee Resettlement Centre. In this pivotal role, you will be the welcoming first point of contact for refugees, playing a crucial part in shaping positive patient experiences. You will:

• Coordinate and prioritize clinic services and workflows
• Manage patient expectations with empathy and clarity
• Support the clinical team by ensuring access to necessary resources and information
• Handle reception duties and assist with specific administrative tasks as needed

This is a full-time, Monday to Friday position with no on-call or out-of-hours work required. Free on-site parking is provided.

About You

You are an organized, flexible, and innovative administrator with a passion for supporting diverse communities. Ideally, you have experience working with refugee populations and a strong understanding of their unique healthcare needs. You thrive in a team environment and are committed to fostering trust and confidence in the New Zealand health system.

You bring:

• 2-3 years of administrative experience in health, preferably in general practice or urgent care
• Experience working with culturally diverse or refugee patients
• Excellent communication skills—both written and verbal
• Strong interpersonal skills with a friendly, empathetic approach
• The ability to adapt and collaborate effectively with a multidisciplinary team

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 4th June 2025