Appointment Coordinator, Gastroenterology Department

• Join a Team That Makes a Real Impact – Every Single Day
• Embrace Variety – No Two Days Are Ever the Same

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

We are seeking a dynamic Appointment Coordinator to join our busy, multi-disciplinary Gastroenterology team at Middlemore Hospital. This is a fixed-term, full-time position until June 2027, working 40 hours per week, Monday to Friday during business hours. This offers the chance to be at the heart of the patient journey, from managing referrals and wait lists to welcoming patients and coordinating appointments.

What You’ll Do

• Accurately log and manage referrals
• Assist with procedure wait-list coordination
• Directly negotiate appointment times with patients
• Greet and support patients as they arrive in the department
• Be an essential part of a team that impacts lives every day
• Support the team with the Faecal Immunochemical Test (FIT) rollout

About You

If you’re passionate about helping others and enjoy a fast-paced, team-oriented environment, we want to hear from you! To succeed in this role, you’ll bring:

• Excellent communication and administration skills
• A genuine passion for patient care and customer service
• A strong team spirit and proactive approach
• Experience with IPM and Concerto systems is a plus, but don’t worry, we’ll provide full training!

The salary range is dependent on skills and experience and will be paid in line with the National Administration Collective agreement.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, all applications must be submitted through our online careers’ portal Careers in Auckland (East and South) | Careers. To review the position description please "click here" or more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@TeWhatuOra.govt.nz

Closing Date: 28th July 2026