Service Development Manager, Kidz First
- Full time, 12 months fixed term | Counties Manukau District
- Bring your expertise. Step into impact. Innovate and empower teams to transform outcomes.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role:
We are seeking an experienced Service Development Manager to lead the planning and design of innovative service models across Kidz First. This role ensures that services are responsive to community needs, aligned with strategic priorities, and delivered efficiently and effectively.
You will work collaboratively with stakeholders to identify opportunities for improvement, drive continuous development, and enable initiatives that strengthen outcomes for children and their whānau.
Key responsibilities include:
Engaging with a wide range of stakeholders and building strong, collaborative relationships to support successful service improvement across Kidz First
Leading and coordinating service development initiatives that enhance outcomes for children, families, and caregivers
Ensuring service models are culturally responsive, equitable, and aligned with Te Tiriti o Waitangi principles
Using data, feedback, and evidence to inform service design, improvement, and evaluation
Prepare and present high-quality business cases to support service delivery enhancements.
Working closely with clinical and operational leaders to support integrated care pathways and seamless service delivery
Representing Kidz First in relevant forums, working groups, and partnerships to advocate for service development priorities
About You:
You are an experienced and strategic thinker who brings strong capability in service improvement and organisational development.
You will bring:
A minimum of five years’ relevant experience in your area of practice
Experience in problem-solving, priority-setting, and strategic planning at an organisational level
Demonstrated service improvement project experience
Extensive experience in change management
Strong strategic writing skills aligned with executive-level expectations
Your ability to engage others, inspire collaboration, and translate vision into meaningful action will be key to your success in this role.
Working at Health New Zealand:
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply:
To make an application please apply online via https://careers.tewhatuora.govt.nz/locations/counties-manukau/. To review the position description please “click here” or more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz
Closing Date: 8th December 2025