Quality Officer - Technical Specialist, Diagnostic Genetics , LabPlus Auckland

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for an experienced Medical Laboratory Scientist with a quality focus who is up for a challenge; ready to sidestep the status quo for a new, memorable experience! This is a fixed term (1 year), full time position, based at Auckland City Hospital.

This role has over-all responsibility for maintaining quality systems and documentation within Diagnostic Genetics and ensuring compliance with relevant regulations. You’ll also assist with developing and implementing quality improvement initiatives, liaising with internal services and external agencies to provide a quality service that meets the needs of the department and stakeholders. You will monitor the KPIs within the department and investigate non-compliance and implement quality improvements to prevent incident recurrences. 

Our experienced team in Diagnostic Genetics will guide you as you navigate this new career path.

Position Description for Quality Officer.

For more information about this role, please contact Pippa Grainger, Scientist Unit Manager on PGrainger@adhb.govt.nz or on 09 307 4949 ext 22010.

About the Team

The Diagnostic Genetics laboratory provides a comprehensive service using both cytogenetic and molecular genetics techniques enabling us to resolve clinical diagnoses with a genetic component. We analyse pre and post-natal samples, providing predictive testing, and confirmation of a clinical diagnosis in the management of a spectrum of both malignant and inherited disorders. Our portfolio of tests is constantly being upgraded with a view to reducing turnaround times and enhancing our tests to take into account new technologies and approaches in line with international clinical and research data.

For more information on living and working in Auckland click here

About you

You will have an inquisitive mind that takes you beyond the trepidation and fear of the unknown. You will be ready to take the leap of faith to take your career in a new direction - one where you will be fully supported to learn and grow as you support the community with an essential, respected service.

It’s important work where your empathetic, detailed-focused nature will equip you well – assisting administration, medical, scientific and technical staff with a quality focus. This can range from ensuring compliance with accreditation requirements (IANZ, ISO 15189:2022 and associated criteria). You will receive comprehensive training in all aspects of our diagnostic genetics service relevant to the position, but will be expected to have a background in quality.

You will of course be a qualified Medical Laboratory Scientist either have or be eligible for registration and APC with the Medical Sciences Council.

As such, it’s important you come to us with resilient demeanour and a respectful approach to your work.

To be successful in this role you will have the following skills and attributes:-

• Qualified Medical Laboratory Scientist registered with the Medical Sciences Council of NZ and current APC.
• A minimum of 3 years’ experience in a medical laboratory carrying out molecular diagnostic techniques is essential.
• A methodical and organised approach to work with a keen focus on accuracy and data quality.
• Good knowledge of the ISO15189 standards.
• Excellent written and verbal communication.
• Flexibility to suit the service demands with the ability to prioritise and deliver to deadlines.
• Working knowledge of computer-based systems within the context of a Medical Laboratory.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 11 November 2025. If you have any questions about the role, please contact Aaron Chamberlain at Aaron.Chamberlain@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.