Orderly Dispatcher - North Shore Hospital

PLEASE NOTE THIS ROLE IS ONLY OPEN TO CURRENT EMPLOYEES OF HEALTH NEW ZEALAND. WE'RE UNABLE TO ACCEPT APPLICATIONS FROM PEOPLE OUTSIDE OF OUR ORGANISATION.

• Orderly Dispatcher
• North Shore Hospital
• Part time – Saturday and Sunday 0700 - 1530 hours

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

This role is focused on leading the day to day operation of the Orderly Service at North Shore Hospital. 
The Dispatcher allocates all Orderly tasks evenly and fairly across the team whilst ensuring the service is delivered on time. Along with ensuring consistent non-patient and / or patient transport standards and processes, while delivering high levels of customer service in line with Organisation values and service delivery standards.

Key tasks and responsibilities:

• Hands-on approach and undertakes duties as required to meet service requirements, including responding to emergency calls (Resus/Code Orange) in a timely manner.
• Assists staff with queries or problems as necessary, in consultation with the Clinical Support Team Leaders or Orderly and Cleaner Manager.

Click here to view the position description.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

For more information on living and working in Waitematā District, click here.

About you

We are looking for someone with the below skills and experience:

• Leadership experience
• Skilled in multi-tasking and able to use your initiative
• Good verbal and written communication skills.
• Ability to work under pressure whilst planning and prioritising tasks.
• Ability to work methodically whether individually or within a team environment
• Works with a sense of urgency and demonstrates a can-do attitude
• Demonstrated cultural competence and an understanding of cultural differences when dealing with colleagues and customers.

If this sounds like you, we look forward to receiving your application.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 9 November 2025. If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB20222