National Clinical Surveillance Programme Coordinator

• Located in Auckland
• Permanent, full-time role | 1.0 FTE
• Join the New Zealand Familial Gastrointestinal Cancer Service (NZFGCS)
• Play a key role in coordinating our national clinical surveillance programme for individuals and families at increased risk of inherited gastrointestinal cancers
• Varied role combining clinical surveillance coordination and clinical information management

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have an opportunity for an experienced and highly organised Clinical Surveillance Programme Coordinator to join the New Zealand Familial Gastrointestinal Cancer Service (NZFGCS).

This is a varied, coordination role supporting the management of the NZFGCS surveillance programme. You will help ensure individuals and families enrolled in the programme receive monitoring and treatment procedures within recommended timeframes.

Working closely with the National Clinical Surveillance Programme Manager, Family History Assessors/Clinical Nurse Specialists, clinical staff and endoscopy services across New Zealand, you will monitor surveillance requirements, coordinate referrals and follow up overdue procedures. A significant part of this role involves obtaining and entering information from endoscopy procedures, histology and genetic investigations, accurately into the service's clinical database and identifying any areas of clinical concern for escalation to the appropriate clinical team.

You will also support patients who may be experiencing barriers to attending surveillance procedures, helping them understand the role of the service and the importance of their recommended surveillance.

Please visit the position description here.

About the Team/Service

The New Zealand Familial Gastrointestinal Cancer Service (NZFGCS) provides assessment and surveillance for individuals and families who may be at increased risk of inherited gastrointestinal cancers.

The service works with patients, whānau, clinicians, endoscopy services, laboratories and health services across New Zealand to support appropriate assessment, surveillance and ongoing management.

At Te Toka Tumai Auckland, we’re not just hiring — we’re building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You will be an organised and compassionate professional who is comfortable working with detailed clinical information while communicating confidently and sensitively with patients, whānau and healthcare professionals.

Essential requirements:

• A relevant graduate qualification
• At least one year's experience working directly with patient information
• Experience working with a clinical database
• Experience implementing Te Tiriti o Waitangi in action
• An empathetic, courteous and confident approach when interacting with patients and healthcare professionals
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• A commitment to maintaining patient confidentiality
• Familiarity with applications used within Health New Zealand to manage and process patient-related information
• Competence using Microsoft Outlook, Word and Excel
• A collaborative approach to achieving the best outcomes for patients

Desirable:

• Previous experience working within a cancer service
• Relevant gastroenterology experience
• An understanding of the New Zealand health system
• Experience supporting improvements in service efficiency and delivery

About the location

Auckland is New Zealand's largest city and offers an outstanding lifestyle, combining world-class healthcare, diverse communities, vibrant culture, and easy access to beaches, islands, and outdoor activities.

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as they are received and may progress suitable candidates through the recruitment process prior to the closing date. Health New Zealand reserves the right to close this advertisement early should a suitable candidate be identified or a sufficient number of applications be received.