Identity Document Officer / Security Administrator

• Based at Auckland City Hospital - Grafton, Full-Time / Permanent role
• Play a vital role in keeping our people, patients, and property safe
• Collaborative setting, fostering professional growth and knowledge exchange

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Are you highly organised, proactive, and ready to be the face of security services within a fast-paced healthcare environment?

We’re on the lookout for a Security Identity Document Officer (Security ID Officer) / Administrator to join our dedicated Security Services team at Te Toka Tumai Auckland (part of Health New Zealand | Te Whatu Ora). This is a key role, responsible for the day-to-day coordination and delivery of ID Office services — from issuing staff and contractor ID cards to processing access control requests and supporting the implementation of our security policies and standards.

You’ll be working alongside the Security Services Delivery Lead to ensure our people, places, and systems are secure, while delivering excellent customer service across our organisation.

For more information visit our job description here.

About the Team/Service

At Te Toka Tumai Auckland, we’re not just hiring — we’re building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

We're looking for someone who is:

• Personally accountable, with a strong attention to detail and commitment to quality.
• Customer-focused and solution-oriented, with the initiative to resolve issues independently.
• Skilled in building relationships and managing conflicts in a professional manner.
• Confident in communicating clearly and cascading important information to the wider team.
• Organised and methodical, with strong literacy and numeracy.
• Friendly, professional, and a role model for reliability and punctuality.
• Calm under pressure and comfortable working in a highly responsive environment.

This is a great opportunity to make your mark in a role that truly contributes to the safety and smooth functioning of our health system.

About the location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.