General Manager - Hospital Operations

• Based at Papakāinga Atawhai o Tāmaki Auckland City Hospital, Full-Time / Permanent role
• Help deliver meaningful change that improves outcomes for patients, whānau and communities
• Be part of a supportive, innovative leadership environment with a commitment to collaboration and equity

*** Please note: This role is open to current Health New Zealand | Te Whatu Ora employees only.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Are you a ready to make a real impact in delivering equitable, high-quality, and patient-centred care across Tāmaki Makaurau? Join Health New Zealand | Te Whatu Ora and help shape the future of hospital operations at one of the country’s most dynamic health hubs.

About the Role

We are seeking an General Manager, Hospital Operations to provide leadership and operational management of the services within Hospital Operations, supporting the Director in the day-to-day functioning of hospital services and contributing to strategic initiatives — particularly in relation to patient flow, 24/7 hospital operations, and inpatient capacity planning.

You will lead and oversee a diverse portfolio of clinical and non-clinical support services across Te Toka Tumai, including the Hospital Integrated Operations Centre (IOC), Clinical Nurse Managers, Patient at Risk team, Patient Transport, Orderlies, Equipment Pool, Cleaning and Waste Services, Staff Residences, Temporary Staffing Bureau, Transition Lounge, Volunteer Services, Hospital Chaplaincy, and other services within Commercial Services.

Please visit the position description here.

About the Team/Service

At Te Toka Tumai Auckland, we’re not just hiring — we’re building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You bring extensive operational leadership experience within large, complex healthcare environments, with a strong track record of delivering results. You will bring the ability to lead high-performing teams and create a culture that values service excellence, continuous improvement, operational efficiency, and a strong focus on equity. You are committed to achieving sustainable outcomes across key priorities, including:

• Patient safety
• High-quality care
• Financial sustainability
• Improved health outcomes with a focus on reducing inequities
• Staff wellbeing and engagement
• System-wide quality improvement
• Proactive risk management
• Strong governance practices

As a valued member of the Hospital Operations leadership team, you contribute to setting strategic direction and delivering operational plans, including Ngā Whāinga, across Te Toka Tumai Auckland. Your ability to influence across clinical and non-clinical teams will be key to your success in this role.

In this role, you will:

• Work in close partnership with the Director, Māori Health Lead, Hospital Operations as well as other senior leaders across the organisation deliver integrated, patient-centred outcomes and lead ongoing service improvement initiatives.
• Lead a high-performing team and foster a culture of service excellence, continuous improvement, operational effectiveness, and equity.
• Contribute to the strategic direction and delivery of operational plans, including Ngā Whāinga, as part of the Hospital Operations leadership team.
• Help deliver real impact to patients, whānau and communities through equitable health outcomes.
• Work with passionate professionals who are committed to improving health across the motu.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 17 August at midnight If you have any questions about the role, please contact Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.