Filing Clerk

• Clinical Records, Waikato Hospital
• Full time, 40 hours per week
• Permanent contract

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The service operations between the hours of 7:00am to 8:30pm Monday to Sunday, being an 80-hour fortnight.

The successful applicant will be expected to deliver timely and accurate records and information management support services through fulfilment of duties that include but are not limited to filing of clinical health information, retrieval, storage, storage location movements and all and any other related duties that support records management and movements of all clinical health information.

Click here to view the position description.

About the Service

The Clinical Records Department provides clinical records support services across the Waikato Hospital each day. These records must be reliably and readily available to internal stakeholders (Emergency Department, Wards, Outpatient Clinics, Auditors, and Clinicians etc.) and/or the patient directly. These records must meet the requirements set out in The Public Records Act 2005 and Archives NZ legislation.

 

About you

You will be physically fit and able to sustain a shift in this physical role handling documents and charts as well as pushing/pulling trollies, lifting and bending. You will be customer focussed with prior experience or exposure within information and records management, electronic records management, and data quality. You must have a commitment to work to a remarkably high quality and standard. Applicants need to pay attention to detail, use their initiative and work to a high degree of accuracy.

Applicants will need to clearly display strengths with managing multiple tasks, conflicting priorities, stepping up to help others, attention to detail and the ability to adapt at a moment’s notice. Your command of the English language must be clear and concise.

A well-honed working knowledge of computer-based systems, e.g., Microsoft Office suite and exposure or the willingness to undertake further education in relation to medical terminology is required. Previous experience with patient management software and/or systems is beneficial but not required. Please give a brief outline of your experience in relation to how it translates to this role within the required cover letter. Knowledge of hospital environments is an advantage.

We may invite you to participate in a short 30-45min practical assessment on site at Waikato Hospital. This forms part of assessing the applicants ability to use both numeric and alpha codes for filing purposes. 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

Please include both a CV and a Covering Letter with your application. To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 22 October 2025. If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.