Complex Care Coordinator

• Gisborne Hospital
• Part-time 0.3FTE ( 24 Hours per fortnight)
• Permanent

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

This role is responsible for coordinating hospital discharge planning, bridging community-based care coordination, and providing person and whānau-centred case management to ensure safe, seamless, and culturally responsive transitions of care. You will work closely with clients, whānau, interdisciplinary teams, and external providers to develop coordinated support plans for people with complex health, functional, and social needs.

Position Description: Complex Care Coordinator

About the Team/Service/ Location

Te Ara Tiaki Pakeke provides specialised coordination and support services for older people and individuals with complex care needs across the Tairāwhiti region. Our team works collaboratively with inpatient services, primary care providers, community agencies, residential care facilities, and whānau to ensure patients receive the right care, in the right place, at the right time.

 For more information on living and working in Gisborne click here 

More information about our Region see here

About you

• A current relevant Annual Practising Certificate
• A minimum of three years' clinical experience
• Previous coordination, leadership, or case management experience
• Demonstrated knowledge of hospital discharge planning processes
• The ability to facilitate discharge meetings and hui with whānau and interdisciplinary teams
• Excellent communication, relationship-building, and interpersonal skills
• A collaborative and solution-focused approach to complex care coordination
• A commitment to quality improvement and achieving equitable health outcomes for Māori and all communities we serve

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Avon.McKay@tdh.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.