Booking Clerk, North Shore Hospital

• Booking Clerk – North Shore Hospital
• ORL – Surgical and Ambulatory Service
• Permanent, part time role (0.9FTE, 72 hours per fortnight)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Surgical and Ambulatory Service at Waitematā District are seeking a highly motivated administrator to join our friendly and supportive Bookings Teams on a permanent, part time basis.

The purpose of this role is to co-ordinate and facilitate the patients journey for services offered at North Shore Hospital, Tōtara Haumaru, Elective Surgery Centre & Waitakere Hospital. This includes planning and scheduling appropriate appointments and patient’s surgery events efficiently and effectively to ensure optimal utilisation of the service provided to the public within the Waitematā District.

Click here to view the position description.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

For more information on living and working in Waitematā District, click here.

About you

As the first point of contact for our patients, it is essential that you have a good command of the English language (both written and verbal) and promote a professional image whilst providing excellent customer service. Your empathetic nature coupled with your desire to help those around you, will quickly see you succeed in this role. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile. If you possess the following range of skills, we look forward to receiving your application:

• Outstanding administration and telephonic skills
• Accurate computer and data entry skill
• Interactive Team Player
• Self-motivated
• Strong customer focus
• Process and procedure orientated
• Flexibility and willingness to work with changing priorities
• Great interpersonal skills
• Knowledge of hospital information systems would be an advantageous (however training will be provided to the successful candidate)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 22 May 2025. If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB19977