Booking Administrator/Receptionist - Cardiology and Respiratory

• Health New Zealand, Te Whatu, Ora Taranaki. New Plymouth
• Medical Referral and Scheduling Administrator- Cardiology and Respiratory Outpatients
• 20 hours per week (40 hours for fortnight) permanent parttime

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity to join the Taranaki Cardiology and Respiratory outpatient team has become available in the role of a Referral and Scheduling Administrator and applications are invited from experienced referral and scheduling administrators to fill this vacancy. You would be working as part of a dynamic team within the Medical Booking Team, and will be responsible for:

· Referrals Management.

· Open outpatient department clinic’s, scheduling patients’ appointments, communicating with our patients regularly.

· Administrative reviews / audits.

· Close working relationship with Consultants, Registrar’s, Nurse Practitioners, Clinical Nurse Manager, Clinical Nurse Specialist and Allied teams is required.

Please click here to view the position description

About the Team/Service/ Location

The position will be located in the Cardiology and Respiratory Outpatients Department. You will be working alongside a wider team of medical reception, referral & scheduling administrators who work together to providing an excellent service, in a trusted environment that is focused on improving the patient journey. The Cardiology and Respiratory Department is located within the main Base Hospital and accommodates outpatient clinics and cardiac and respiratory diagnostic testing for both inpatient and outpatients.

For more information on living and working in Taranaki click here

About you

As a Referral and Scheduling Administrator working in the Cardiology and Respiratory Outpatients, you would ideally have experience in a healthcare setting an/or previous experience in an administration and reception role.

· Excellent working knowledge in Excel, Word, Email.

· Desirable skills would include working knowledge of WebPAS/IBA, and Concerto patient systems with an in-depth knowledge of all modules is desirable.

· Attention to detail and ability to troubleshoot.

· Knowledge of medical terminology and proven experience working closely with a clinical team.

· Effective communication.

· Be able to react effectively in an ever-changing environment.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by Friday 12 December 2025 . If you have any questions about the role, please contact Kerry Cave via Email, Kerry.cave@tdhb.org.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.