Accredited Employers Programme (AEP) Administrator / Case Coordinator

• Waikato Hospital
• 6 Months Fixed Term
• Full Time – 80 hours per fortnight

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are looking for a proactive Case Management Coordinator to join our dedicated team. In this role, you will play a key part in shaping the way we support our people to stay at work or return to work safely and sustainably. You will be part of a collaborative environment that values quality care, continuous improvement, and meaningful engagement with both internal and external partners.

Key responsibilities

• Liaising effectively with ACC and our Third-Party Administrator (TPA) to ensure smooth case progression.
• Leading the development and implementation of key programs that support staff wellbeing and recovery.
• Providing a high-quality, people-centered case management service with a focus on best outcomes.
• Collaborating with a wide range of stakeholders to foster trust and build strong support networks.
• Contributing to ongoing service improvements through a quality-focused approach.

Click here to view the position description.

About the Team

Our small team provides support and advice to ensure the health and safety of employees and the organization.

About Hamilton 

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

For more information on living and working in Waikato click here

About you

The experience and professional requirements needed in the role are:

• 5 years of experience in an administration/co-ordination role
• Proficient in the Microsoft Suite, including Word, Outlook, PowerPoint, and Excel
• Experience with electronic file management systems
• Strong interpersonal and communication skills, both oral and written
• Excellent time management with the ability to self-manage and prioritize tasks
• Experience in implementing Te Tiriti o Waitangi in action.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers’ portal before 11:59 pm on 6 June 2025. If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.