Service Manager, Te Kaahui Ora

• Counties Manukau District | Middlemore Hospital
• Permanent Full Time | Monday – Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

We are seeking an experienced and visionary Service Manager to lead and manage the Te Kaahui Ora service at Counties Manukau. This pivotal leadership role is responsible for driving operational excellence, fostering a supportive team environment, and ensuring the delivery of high-quality, culturally aligned care for our patients and their whānau.

Key responsibilities include:

• Overseeing the day-to-day management of the Te Kaahui Ora Service, ensuring alignment with strategic objectives and efficient use of resources.
• Upholding Counties Manukau values, tikanga Māori, and Te Ao Māori principles in all aspects of service delivery.
• Implementing robust reporting and performance monitoring systems using best management practices.
• Building and maintaining strong relationships with primary care partners to enable seamless integration across the health continuum, from primary to tertiary care.
• Providing inspirational leadership and direct support to the Te Kaahui Ora team to foster professional growth and excellent patient outcomes.

About you:

You are an experienced leader with:

• A minimum of five years’ senior management experience in a small to medium-sized organisation.
• Demonstrated success in service improvement, financial and budget management, and staff leadership.
• Strong knowledge of the New Zealand Health Strategy and government policies related to Māori health.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Fluency in Te Reo Māori is highly desirable and will set you apart.

Your ability to lead with integrity, foster collaboration, and champion Māori health outcomes will be instrumental to your success.

Why Join Us:

• Be part of a passionate, inclusive, and supportive team committed to positive health outcomes.
• Influence and shape the future of Māori health service delivery.
• Gain valuable experience within one of New Zealand’s largest and most respected public health organisations.
• Thrive in a collaborative environment that values your leadership and innovation.

Working at Health New Zealand:

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply:

To make an application please apply online via https://careers.tewhatuora.govt.nz/locations/counties-manukau/. To review the position description please "click here" or more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz

Closing Date: 14th October 2025