Service Manager, Community Midwifery and Primary Birthing Units

• Permanent Full-time | Counties Manukau District
• Lead with purpose, inspire with compassion and deliver excellence
• Bring your expertise. Step into impact. Help shape a stronger, fairer future for all.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

Reporting to the General Manager - Women’s Health, this role is pivotal in shaping the future of maternity and women’s health services. The position leads the planning, and implementation of service development and improvement programmes that drive efficient, high-quality, and compassionate care.

As a key leader, you will guide the primary birthing strategy and contribute to achieving outstanding outcomes across several core areas:

• Excellence in Patient Care: Foster a culture of compassion and respect, ensuring every patient experiences exceptional, person-centred care.
• Health Equity: Lead initiatives that improve health outcomes for Māori, Pacific peoples, and communities experiencing health disparities.
• Staff Engagement & Development: Create a supportive, collaborative environment that promotes kindness, engagement, professional growth, and job satisfaction.
• Patient Safety & Flow: Ensure safe, effective, and seamless service delivery across all aspects of care.
• Financial & Operational Performance: Drive efficiency, sustainability, and accountability in a resource-constrained environment.

About you:

You are an experienced leader with:

• Leadership Experience - Minimum of 3 years’ experience managing complex healthcare operations, including responsibility for staff leadership, financial oversight, and transformational change.
• A Track Record of Driving Innovation – Proven ability to build and sustain a culture of performance, and continuous improvement with a strong consumer focused mindset.
• Expertise in Systems Improvement – Demonstrated success in designing and implementing sustainable processes that lift performance, improve care, and enhance service quality.
• People Leadership – A collaborative and empowering leadership style, with experience guiding teams through change, building capability, setting clear goals, and celebrating success.
• Operational Excellence Under Pressure – A resilient and strategic thinker, confident managing complexity, navigating risk, and making sound decisions to ensure high-quality service delivery.

This is more than a job — it's your chance to lead with purpose, impact with heart, and help shape the future of our service.

Working at Health New Zealand:

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply:

To make an application please apply online via https://careers.tewhatuora.govt.nz/locations/counties-manukau/. To review the position description please “click here” or more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz

Closing Date: 20th November 2025