Receptionist, Gastroenterology Service

• Be part of a friendly, supportive team where you can make a difference
• Take the next step in your administrative career and grow with us

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

In this role you will be providing an efficient and welcoming front desk service for patients. You will be the first point of contact, responding to enquiries, providing guidance and reassurance, and helping ensure patients feel supported throughout their healthcare journey.

You will also undertake a range of essential administrative duties, including accurately arriving and departing patients, maintaining patient information and booking records, scheduling appointments, and ensuring clinical outcomes are accurately recorded in the system. This is a key role in delivering a positive and supportive patient experience while ensuring our administrative processes are accurate and efficient.

This is a full-time position, working 40 hours per week, Monday to Friday, based at Middlemore Hospital during standard business hours.

About You:

You are a highly organised and adaptable professional who enjoys working in a busy healthcare environment. You have excellent attention to detail, strong communication skills, and the ability to manage multiple priorities while maintaining accuracy and professionalism.

To be successful in this role, you will ideally have:

• Previous reception and scheduling experience within the health sector
• Excellent verbal and written communication skills
• Strong organisational skills, with the ability to prioritise and manage competing workloads effectively
• A high level of accuracy and attention to detail
• Confidence working independently as well as collaboratively within a team
• A professional, friendly, and patient-focused approach

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply:

To apply all applications must be submitted through our online careers’ portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email Tangi.Namulauulu@TeWhatuOra.govt.nz

 Closing Date: 18th September 2026