Patient Safety and Quality Assurance Lead, Clinical Governance and Quality Service

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.  

Full Time | Monday to Friday
Middlemore Hospital, Auckland

The Opportunity

We have an exciting opportunity for an experienced health professional to join our Clinical Governance and Quality team as a Patient Safety and Quality Assurance Lead, based at Middlemore Hospital, Auckland.

In this key leadership role, you will support and lead patient safety, quality assurance and improvement initiatives across Counties Manukau. You will oversee quality monitoring, reporting, audits and certification processes, while identifying opportunities to strengthen systems and improve patient outcomes.

You will also provide operational leadership to the Patient Experience team and work closely with clinical and operational teams to promote continuous improvement and deliver safe, high-quality care for our patients, whānau and communities.

About You

To succeed in this role, you will be an experienced health professional with strong leadership skills and a genuine commitment to patient safety, quality assurance and continuous improvement.

You will bring:

• A health professional qualification with a current APC and experience working within a large, complex health environment.
• A Master's level qualification or equivalent in a relevant discipline.
• At least five years' clinical experience in a health-related field.
• Advanced knowledge and expertise in patient safety, quality assurance and quality improvement.
• Experience interpreting complex data, identifying themes and using insights to support performance and quality improvement.
• Experience developing and operating audit programmes, managing change and applying quality improvement methodologies.
• Strong project management, people leadership and stakeholder engagement skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply:

To apply, all applications must be submitted through our online careers’ portal Careers in Auckland (East and South) | Careers. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email Tangi.Namulauulu@TeWhatuOra.govt.nz

Closing Date: 19th November 2026