Outpatient Appointment Coordinator, Ophthalmology

• Permanent Part-Time | Manukau Health Park
• 24 Hours per Week (Mon–Fri, Between 8:00am–5:30pm – Negotiable)
• Supportive team | Dynamic role | Positive workplace culture

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role:

We are looking for a skilled and motivated Outpatient Appointment Coordinator to join our Ophthalmology team. If you're organised, people-focused, and thrive in fast-paced environments, this could be your next opportunity!

As the Appointment Coordinator, you’ll be the vital link in ensuring efficient outpatient clinic operations. Your responsibilities will include:

• Coordinating and booking patient appointments in a timely, clinically appropriate manner
• Maintaining accurate patient records and managing appointment waitlists
• Supporting internal and external stakeholders with top-tier customer service
• Producing booking and waitlist data for service managers to support clinic planning and resource optimisation
• Contributing as a senior member of the admin team to service improvements and innovation in patient experience

About you:

You’ll bring a strong background in administrative support, with a sharp eye for detail and a calm, professional presence.

To be successful in this role, you will have:

• At least 1-2 years’ experience in a customer-focused administration role, ideally within healthcare
• Excellent written and verbal communication skills
• Strong time management and organisational abilities
• A proactive mindset with a passion for continuous improvement
• A genuine commitment to equity and quality care for our diverse community

If you're detail-driven, thrive on organisation and teamwork, and enjoy making a meaningful difference, we want to hear from you!

Working at Health New Zealand:

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply:

To make an application please apply online via https://careers.tewhatuora.govt.nz/locations/counties-manukau/. For more information about the role please contact Tangi Namulauulu in the Recruitment Centre via email tangi.namulauulu@middlemore.co.nz

Closing Date: 1st September 2025