Administration Clerk, Women's Health

• Permanent Full-time | Middlemore Hospital and Manukau Health Park
• 40 hours per week Mon–Fri

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a skilled and motivated Administration Clerk to join our Women’s Health Service. If you are organised, friendly, and thrive in a fast-paced environment this is a fantastic opportunity to make a meaningful impact.

In this key role, you will ensure smooth and efficient outpatient clinic operations by:

• Coordinating and booking patient appointments in a timely and clinically appropriate manner
• Maintaining accurate patient records and managing appointment waitlists
• Registering patients and keeping information up to date on iPM
• Communicating clearly with patients via phone and written correspondence regarding appointments and procedures
• Monitoring the quality of electronic records, proactively addressing any issues as they arise

About you:

You will bring a strong background in administrative support in a health environment, with a sharp eye for detail and a calm, professional presence.

To excel in this role, you will have:

• Minimum 2 years’ experience in a customer-focused administrative role within healthcare
• Proficiency in iPM, clinical portal systems and ideally MCIS
• Exceptional written and verbal communication skills
• Strong organisational skills and effective time management
• Fluency in an additional language, preferably Te Reo Māori or a Pacific language, is highly desirable and will be considered a valuable asset

If you are detail-orientated, thrive in collaborative environments, and are passionate about making a difference in patient care, we would love to hear from you!

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

Your application must include a cover letter telling us why you would be the perfect fit for this role. All applications must be submitted through our online career portal. To review the position description please ''click here'' or for more information please contact Tangi Namulauulu in the Recruitment Centre on email tangi.namulauulu@middlemore.co.nz

Closing Date: 23rd November 2025