Ward Clerk

• Permanent, full-time role (40 hours per week)
• Based at Auckland City Hospital

Te whiwhinga mahi | The Opportunity

Mana Awhi is a part of the Community and Long Term Conditions and Adult Medical Directorates which consists of four inpatient wards delivering high quality health care for older people and rehabilitation services for adults aged over 16 years. We provide all age assessment, treatment and rehabilitation following stroke, amputation, other neurological and orthopaedic conditions, multiple trauma and for frail older people.

This is an exciting opportunity to join our dedicated team in our stimulating and fast paced Ward Clerk position as the face of the Ward and a key support for the Ward leadership team. You will be the first point of contact for Friends and Whanau visiting loved ones in hospital. This role is varied and includes face-to-face customer service, arranging/monitoring patient movements, supply management and general clerical duties.

For further details, please refer to the position description here.

Nga Pūkenga Motuhake | Important Skills

• Have 2 + years clerical experience teamed with previous customer service and/or reception experience.
• A working knowledge of the MS applications and accurate data entry skills are also essential. Knowledge of medical terminology and/or hospital systems would be an advantage.
• Be adaptable and flexible, has a positive attitude, excellent communication and great attention to detail. You will be meeting with the public and liaising with staff meaning strong communication and interpersonal skills are a must.

For more information about this role please contact Lorraine Thompson-Aramoana, via lorrta@adhb.govt.nz

Ko wai mātou | Our Organisation

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora – Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are also an Accredited Employer with Immigration NZ (Please visit Immigration NZ Accredited Employer Work Visa for more information if you will be needing a Work Visa)

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

Me pēhea te tuku tono | How to apply

Please submit your application online, outlining your experience and motivation to apply to this role.

If you have any queries about accessibility, or technical issues with the online process, please contact Joseph Ciao – Recruitment Consultant via joseph.ciao@tewhatuora.govt.nz to discuss how we can best support your application.