Payroll Support

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we’ve got an opportunity for you to be part of it

Te whiwhinga mahi | The Opportunity

This is a great opportunity for you to join our Staff Service Centre team at our Penrose offices in a Permanent, Full-time Payroll Support position.  You will play a vital role in providing support to the Payroll Service including the Call Centre, Mailroom and Filing Room. We provide Payroll service for 20,000 employees across the Northern Region. 

You will play a vital role in:  

·        Ensuring all filing is kept up to date and records are stored in a systematic manner

·        Receiving and processing all incoming calls and emails in a helpful, courteous and professional customer service manner

·        Assigning logged call or enquiry to the relevant SSC team member for action

·        Administrative tasks and requirements, e.g. filing, printing, and general correspondence to a high standard.

·        Receiving and accurately logging, sorting and distributing all incoming mail and faxes in accordance with Mailroom procedures and practices.

·        Maintaining mail distribution bags and distribution labels in accordance with mail system procedures and practices.

·        Maintaining up-to-date courier timetables and additional requirements to meet service needs and maintain links to external mail services

Mōu | About you

Working in a fast-paced environment, we need someone with great interpersonal skills and attention to detail who can balance multiple priorities while maintaining high quality performance.

Ngā pūkenga me ngā wheako | Skills and experience

Ka kawea e koe | You will bring

• Work experience in an office environment 
• Strong administration skills 
• Self-motivation
• Computer literacy with working knowledge of Microsoft Office Suite
• Ability to communicate clearly, both verbal and written
• Excellent attention to detail
• A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi,  and the ability to apply Te Tiriti principles in a meaningful way in this role 
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth 

Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don’t require an in-person element, we encourage you to ‘work from where you are.’ We want our national teams to be made up of diverse people from across the motu, just like our health system.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion

Our name, Te Whatu Ora, means ‘the weaving of wellness’. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.

 Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora

When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.”